Refund Policy

At Boarding Pass Collectors, we strive to provide the best travel services possible. However, we understand that plans may change, and refunds may be required. This Refund Policy outlines how refunds are handled and the conditions under which they are issued. Please review this policy carefully.

Refund Eligibility

Refunds are issued in accordance with the third-party suppliers’ refund policies, including airlines, hotels, car rental agencies, and tour operators. The eligibility for refunds depends on the terms and conditions set by the respective third-party provider.

Flights: Refundability depends on the airline's ticketing rules. Many airfare bookings, especially discounted or promotional fares, are non-refundable.
Hotels: Refund eligibility varies by property and rate type. Non-refundable rates or special promotions may not qualify for refunds.
Tours and Excursions: Refund policies depend on the tour operator’s terms. Certain tours may require advance notice for cancellations to qualify for a refund.
Car Rentals: Refund eligibility depends on the car rental agency’s terms. Some bookings may have cancellation fees or non-refundable deposits.

Non-Refundable Items

Certain items are strictly non-refundable, including but not limited to:

Deposits for contracted group flights or packages (as determined by the airline or supplier).
Special promotions, discounted rates, or non-refundable bookings.
Add-ons such as travel insurance, which are non-refundable once purchased.

Processing Time

The time frame for issuing refunds depends on the processing times of the third-party suppliers. In general:

Airlines may take 4-12 weeks to process refunds.
Hotels, tours, and car rental providers may take 2-6 weeks to process refunds.
Once we receive the refund from the supplier, we will process it and issue it to you promptly.

Please note that refunds will be issued using the same payment method as the original transaction.

Administrative Fees

In some cases, administrative fees may apply for processing cancellations and refunds. These fees are separate from any charges imposed by third-party suppliers.

Important Notes

Refunds are subject to the policies and discretion of the third-party suppliers. We cannot guarantee refunds for services that are deemed non-refundable by the supplier.
Refund requests must be submitted in writing and accompanied by relevant booking details (e.g., confirmation number, payment receipt).
Travel insurance is highly recommended to cover unforeseen circumstances that may impact your travel plans and provide additional refund protections.

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at sonika@boardingpasscollectors.com. Our team is here to help you navigate the process.